Riverton

Utility Billing



UtilityBilling - Copy
Utility Billing
(801) 208-3133
(801) 208-3144
After Hours Water Emergency
(801) 254-0704 
Billing Information
Riverton City is on a once per month billing cycle. Meters are read beginning on the 9th or 10th of the month and the last routes are usually read by the 15th of the month. Bills are mailed so that they start arriving in customers mailboxes by the 9th. The City bills for the following services:
          • Culinary Water
          • Secondary Water
          • Garbage 
          • Recycling
          • Storm Water
Payments are due on the 25th of every month. Details on the various payment options can be found here. If a bill is over 60 days past due, delinquent / shut off notices will be mailed. Payment must be made by the date listed on the notice to avoid disconnection.

In the event water service is disconnected, the entire unpaid balance must be paid in full along with the required reconnection fee prior to restoring service.

Utility rates for the various utilities the City provides, as well as details on the City's late fees and reconnection fees can be found on the Riverton City Fee Schedule.

The goal of Riverton City Municipal Water Department is to deliver clean, safe, drinking water to our customers that:
  • Meets all national and state purity standards
  • Supports normal domestic and commercial uses
  • Ensures adequate fire protection
Starting New Service

Prior to having a new water meter set for a newly constructed home, you will be required to meet with the Building Department. Builder must sign up for water service to have a meter set. Click here for more information. 

For both existing and new contruction accounts a completed application and settlement statement from the closing of the home are required. Applications can be submitted online, via email, or in person; please visit our Utility Billing Applications page. 

Cancel Service
Please contact Riverton City Utility Billing to cancel your service after you have sold your home. Homeowner must fill out a termination request; please visit our Utility Billing Applications page. Riverton City will read the meter for a final billing.  

Equal Pay
Riverton City offers an Equal Pay Program for your utility bill. The equal pay program will run November 1 through October 31, each year. To be eligible for this program, you must have at least 12 months of utility billing history with Riverton City. If you are interested, call (801) 208-3117 or visit the Utility Billing Department at Riverton City Hall by October 31. After October 31, you will need to wait until the following September to sign up.

Senior Citizen Discounted Water Rates to Qualified Residents
Riverton City has implemented a discounted culinary and secondary water rate for senior citizens who qualify under Salt Lake County’s Circuit Breaker Tax Relief program. The Tax Relief program is designed to help individuals over 65 years of age to receive a possible reduction in their property taxes.

To determine if you qualify for Salt Lake County’s Circuit Breaker Tax Relief program please call Salt Lake County at (801) 468-3991. They will send you the necessary application forms so there is no need to appear in person at the County. The applications must be received at the County no later than September 1 to be considered for the following tax year.
     
To qualify you must meet the following criteria:

  • You physically reside at the address in which the reduced water rate is being requested and you receive water service from Riverton City
  • The property at which you reside is served exclusively by one meter
  • You are over the age of 65
  • You meet the annual income requirements

The Riverton City Utility Billing Department will verify those Riverton residents who qualify with the County directly so there is no need to reapply at Riverton City. Those who qualify will receive the reduction in their water rates automatically as long as you meet the above criteria.